Tag Archives: boeing

A Plane for Everyone

A Plane for Everyone

In March of this year the Delta Flight Museum will display its newest artifact: a Boeing 747. If your idea of a museum object is fragile and dainty this will have you re-thinking museums. Born in Seattle in 1969, by the Boeing team lead by Joe Sutter, the 747 changed aviation. The litany of firsts associated with this aircraft has filled books. The museum’s ship 6301 is a first in its own right. Delivered to Northwest Airlines in December of 1989, it is the first -400 version of the 747. Often referred to as iconic, the Boeing 747 holds a special place in the hearts of passengers and crew alike.

boeing-747-rollout-commemorative-brochure-1968-7_37334-e1477322893406

(Credits: Boeing)

While airplane enthusiasts may speak of the runways that needed to be lengthened, and of the, as yet to be designed, engines that would carry the plane aloft, it is the space inside that deserves some attention. A space that was enviably inclusive and exclusive all at once.

To begin with the space was large. The 747 was the first aircraft to have two aisles. Early pictures from Boeing show passengers enjoying legroom that would have today’s first class passengers scrambling for a seat in the back. The sidewalls did not curve-in leaving the cabin feeling cramped, but went straight up, almost encouraging the tallest of travelers to stand. The dual aisle aircraft enabled passengers to move with more freedom than their single aisle counterparts. Bathrooms numbered in the double digits and were located throughout the airplane, not just in the front and back. The tray tables that were introduced on the Boeing 707 could be found at each seat so you could enjoy a meal along with your in-flight entertainment. Boeing’s hope was that the open space of the 747 would have passengers thinking they were in their living room.

The people filling the plane represented a broader spectrum of U.S. citizenry than ever before. The increased seating capacity allowed for lower ticket prices. People who were once excluded due to higher costs were now taking a seat. The aircraft designers considered the upper deck, or “bump”, on the top of the aircraft, as a place for the crew to rest. Juan Trippe, Pan Am’s founder turned it over to luxury travelers. The small cabin, accessible by a private staircase, maintained the exclusivity of previous flying. Many a flight attendant has had to say, “yes you can take a ‘peek’ but you will have to wait until we land.”

Crews loved the plane as well. Its multiple galleys had plenty of storage for catering and other items needed for the long flights. As a flight attendant you are constantly looking for ways to wow your passengers and the interior did some of the work for you. The galleys had been placed in the center of the aircraft, leaving the preferred windows available for passenger seating. Simply entering the 747 upper deck had the ability to make grownups smile. The space itself made them feel special. The enormous main deck interior was broken up into smaller sections for the comfort of the passengers, but for those working on the flight it allowed for quick and easy access to supplies. As a flight attendant the main deck was perhaps the only negative. I am not sure if I can express how intimidating it is to pull a beverage cart to the front of a cabin of this size and know there are 300 plus thirsty passengers awaiting your arrival. In each instance you just put one foot in front of the other and start. You try and do justice to passengers who are going on a once in a lifetime vacation, an important business meeting or simply to see friends and family. But on the 747 you also try to do justice to the many crews that made the plane the most elegant place to be, the sexiest place to be and the only plane to fly on during its time in the air.

img_3677

Ship 6301, N661US landing at KATL, May 2014 (Credits: AirlineGuys)

Lisa Flaherty is a career flight attendant and a public historian with a love of aviation stories

Inspired by a stranger

It’s funny how someone you’ve never met before can inspire you to do something; or to do more than you have been doing. Happened to me recently on a flight from Atlanta to Los Angeles. After an early morning and somewhat busy day of work, I traveled to LA to meet a friend. Upon boarding my flight I found myself seated in an exit row middle seat. I’m not complaining as getting on this flight was touch and go. I made my way to the exit row and advised the gentleman in the aisle seat that I would be seated in the center seat. He stood up to allow me access to my seat when I noticed I had seen him earlier in the day while at work. Once I got settled I said, “You were at my job earlier today.” The gentleman works for a multinational company that designs, manufactures, and sells airplanes, rotorcraft, rockets and satellites. For most of the 4 hour flight we spoke about aviation, the aerospace industry, airplanes, and all that goes into designing, making and selling them. I learned a lot! To say I was on Cloud 9 would be an understatement. When we arrived at LAX we exchanged business cards and made a point to say we would keep in touch. To keep my word, I sent a follow up email letting him know what a pleasure it was to meet and that my trip to LA had went well (was attending a listening party for the singer/songwriter Seal). In keeping his word, he responded back. It was during his response that he mentioned he had visited the AirlineGuys website and noticed I hadn’t written anything in a bit. Color me embarrassed. I thank him for the reminder and said I would “get on it.”

So, here I am writing to you because a stranger inspired me.

Happy landings,

Sylvester

Collecting experiences never gets old

While waiting on my flight I bumped into a former colleague. During our chat he asked “And why would you do that?” and my response was “Because I can. I like to collect experiences.” And he wasn’t the only asking why I would fly roundtrip over the Atlantic ocean to spend 4 hours in another country. Now before your mind starts to wander, please know this was a legitimate journey. No shenanigans planned or expected.

As the youngest of 9 children I used to dream of doing things like this. Experiencing something like this helps me bring my existence full circle. As a kid growing up in rural Florida I used to dream of hopping on planes and flying around the world. Those dreams have come true and are still coming true. Why this trip? Well, let me tell you about the trip.

The 747, The Queen of The Skies, is rapidly approaching her last coronation. Many of the world’s airlines have retired or are retiring this majestic machine. What started as a dream for the Boeing designers ended up changing the world. The original “jumbo jet” made the world a smaller place.

Every now and then you can catch a 747 operating on a domestic route. Most 747s ply the Pacific or are freighters. As part of the summer schedule, Atlanta and Detroit receive daily 747 service to Amsterdam. With Spring Break winding down, and summer travel not here just yet, the loads look great for NRSA travel. Let’s go!

When flying NRSA you have to be strategic and most importantly flexible. Flying  to Detroit to take the daily 747 to Amsterdam was the better option because loads were extremely favorable. Hopped a flight to Detroit and had several hours to spend enjoying the airport. When boarding began I kindly requested from the gate agent seat 1K., if available. Wanted to be at the “pointy end” of the plane. Sitting in Row 1 puts you further forward than the pilots. I think most people would prefer to sit on the upper deck. However, I had sat on the upper deck of a 747 before from Tokyo to Detroit a  few years back and wanted to experience something new.

unnamed

Ship 6308 DTW – AMS

While sitting in my seat I took in the lines, the curves, and the essence of this magnificent flying machine. Thought about all the talented men and women who put her together. I wondered how may times she had flown around the world, who she had carried to far off destinations, what her last flight would be, where and when she would be retired. Spent the flight enjoying some tasty foods, drinking fine champagne, watching movies, looking out the window, and having brief conversations with the crew. The crew was very nice and took great care of me. While sitting there I couldn’t help but think this is exactly what I had imagined my life was going to be.

We arrived early in Amsterdam. Checking in for the return flight to Atlanta was quick and efficient. The Delta and KLM agents were most friendly and helpful. Now I had about 4 hours before I headed back to Atlanta. What to do? People watch of course. And buy some stroopwafels to bring back home.

The boarding process was a bit hectic as the nonstop 747 to Atlanta was very full. The company which handles security for my flight were efficient, thorough, and very friendly. There were the usual questions (“did anyone give you anything to carry?”), however, there was a difference in how they did their jobs.

Ship 6308 AMS - ATL

Ship 6308 AMS – ATL

I was pleased to receive a seat on the the flight in the “pointy end” of the plane on the main deck. Just before pushback the flight attendant was able to move me to an open window seat at 9K. For the next 8 hours and 49 mins I was again taking it all in. Had some terrific food and drink, watched a couple of movies, shared pics via twitter and instagram (thank goodness for inflight wifi), and had great conversations with the crew. Speaking of the crew, they were most excellent. They treated the whole cabin with kindness and respect. They were attentive, efficient and smiled a lot. I felt grateful to have such a wonderful crew on this special trip.  Some of the same thoughts I had on the DTW-AMS flight came to mind. In addition I started to think about experiences.

As I get older I have begun to collect less things and more experiences. Don’t get me wrong, I still have lots of airline stuff (writing this while sitting in 747 seats from NWA). However, things are things. They accumulate. They collect dust. We store many of these things and then rarely think about them. Experiences on the other hand are with us at all times, no matter where we are. The slightest thought, sound, or smell can trigger a memory that is as vivid as when it first occurred.

Also on this flight I’m transported back to the little kid who dreamed of getting away, seeing the world, experiencing new things. As Annie Lenox sang, “Sweet dreams are made of this.”

unnamed

Sylvester

airlineguys™ Community builders. Aviation enthusiasts. Experience in airline operation/leadership/PR/. Former cabin crew. Discerners of excellent customer service.

5 Reasons You Should Book The “Pan Am Experience” Today

Stepping onto the Pan Am 747 named Juan T. Trippe was amazing. Every detail, from the stewardess uniforms right down to the galleys, was just perfect. No, we weren’t dreaming, we were getting ready to embark on the “Pan Am Experience”. There has been much written about Anthony Toth, his love of all things Pan Am, and how he partnered up with Air Hollywood to recreate the passenger experience on board a Pan Am 747. Here are the Top 5 reasons you should book a flight on the “Pan Am Experience” today:

5.  If you love all things Pan Am – Pan Am was truly a pioneer. If you’re into waxing nostalgic about the “good old days” of Pan Am, you’ve come to the right place. Be prepared to walk down memory lane and be transported back to a time when flying was considered glamourous.

4. If you like to time travel – Being on board for Pan Am Experience was truly like stepping back in time. Every detail was meticulously recreated to give you the sense of what it was like to fly on a 747 back in the 70s. The seats, the galleys, even the clipper appliqué on the wall.

3.  If you’d like to meet a real Pan Am stewardess – On our flight was Barbara. She flew with Pan Am during the heydays. She was there to provide background and answer questions from the passengers about Pan Am. She was lovely and shared stories from a wonderful time in aviation history. We even played a game of “do you know…” And she knows someone that we know, who is a former Pan Am stewardess. The world is truly a small place. The “stewardesses” who served us were models, actresses, and dancers. In other words, they have day jobs. They were a fun bunch and brought lots of good energy to the experience. This is something that they do because it’s cool and allows them to experience something different. This era of flying was at least 25 years before they were even born.

2. If you’d like to meet someone who has taken “avgeek” to another level – Anthony Toth served as the “Captain” of our flight. This captain worked behind the scenes assisting the stewardesses in providing a seamless experience. Not only was he in the galley preparing meals, he answered questions after the flight. Anthony has over the years put together a huge archive of Pan Am memorabilia. He informed us that his collection now has upwards of 50,000 Pan Am items. A good selection of the collection was on display in the lobby of the “terminal”. The majority of the collection is kept behind the scenes and is used during the flight.

1. Because it’s “AirlineGuys-approved” – The reason you should book today? As the AirlineGuys, we approve of this message. And we’d never steer you wrong when it comes to aviation 😉

Barbara, Darin, Sylvester, Rachel

Barbara, Darin, Sylvester, Rachel

Sylvester & Darin

To see more pictures from our flight, click here.

 

Once a Virgin always a Virgin

While standing out on the south parking decks at ATL yesterday, I realized it was one of “those” moments. We were awaiting the arrival of the first Virgin Atlantic Airways jet to arrive at ATL. Not only was this the first Virgin aircraft to arrive at ATL, it was a Boeing 787-9! As reported from the official site for this special flight this will be the “first ever gig streamed mid-air from Virgin Atlantic’s new connected 787.” The flight featured performances by 2 of the UK’s hottest acts: Gorgon City and Rudimental. We have to say the SoundCloud performances (the London Mix was phenomenal) had us dancing, albeit from home. We weren’t lucky enough to be one of the lucky passengers on board. From the sound of things fun was had during the excursion from London to Atlanta!

The Virgin brand has always been about what’s “in”, fun, hip, cool, chic, even edgy. Whether it’s marketing, advertisements, activations, the on board experience, or uniforms, they pay attention to every detail. Throughout the travel ribbon you know you’re traveling on Virgin. There’s a sense of excitement, journey, and adventure. Sir Richard Branson is the brand. He is all of the above and has done a bang up job making sure the brand remains intact. As Delta now owns 49% of Virgin Atlantic, it is our hope that the little airline that has stood up to the likes of British Airways and has carved out a niche, is able to retain its brand and not succumb to any pressures to be more mainstream.

Pic courtesy of Virgin Atlantic

Pic courtesy of Virgin Atlantic

This is not the first time Delta has canoodled with a Virgin. Back in the mid-90s Delta and Virgin Atlantic placed their airline codes on certain flights between London (both LGW and LHR) and several US cities (LAX, SFO, JFK, EWR, BOS, MCO). Back then Delta took the code-share arrangement one step further than placing their code on Virgin Atlantic flights: Delta actually had its flight attendants on board these code-share flights. I was lucky enough to have this experience and spent 2 weeks in Crawley, just outside of London, at the Virgin training facility. We spent a good bit of the time learning the emergency procedures required as a Virgin flight attendant. I even learned what a “torch” and a “loud hailer” were. Training was intense. We had to learn all about the different types of 747s. The 747-400’s were easier as they were standard. The “Classics”, the 747-200’s complete with spiral staircases, were all slightly different. One, G-VMIA (India Alpha), had 2 lower galleys. Highlights of the training included learning how to deliver Virgin-style service on board. They were meticulous in how to serve Virgin customers. I can clearly remember the instructor saying: “When delivering a beverage to a customer, place the drip mat (napkin) down logo facing up, facing the customer. Richard (Branson) doesn’t print these for the customer not to see the Virgin logo.” Wow! Simple concept. It’s all about the details.

My friend CLiff and me at the Virgin training facility in Crawley.

My friend CLiff and me at the Virgin training facility in Crawley.

I even had the opportunity to meet Richard at his home in Oxford during one of the summer parties given for employees of the Virgin brand empire. We were standing near the front door of his home when he just popped out! I was taken with his unassuming and down-to-earth nature. We spoke with him for a few minutes letting him know we were Delta FAs flying the code-share flights. He thanked us for our work and then went into the crowd of hundreds who were in attendance. It was very surreal. It was one of “those” moments.

Seeing the Virgin 787 land at ATL brought back many memories of my Virgin experiences. Many companies could learn a lot from Virgin on how to deliver a better experience for its customers. Looking forward to seeing their aircraft regularly grace the skies of Atlanta soon. Thanks for the memories Virgin!

#flightdecks pic courtesy of Virgin Atlantic

#flightdecks pic courtesy of Virgin Atlantic

Sylvester

 

Tax Day, Concorde, and Regret

And then there was a time…

…when my roommate and I decided “Let’s fly Concorde to London!” Being FAs without a lot of seniority, and being based in NYC, we had limited funds. So we decided “Let’s do this after we get our tax refund!” For the next few months we flew our schedules and talked frequently about our trip. Our airline offered a sweet deal: for approximately $800 you could fly British Airways roundtrip (standby of course) to London. This particular interline agreement allowed you to decide whether to fly over supersonic and back subsonic, or vice versa. We decided we’d take Concorde over, spend a day or two in London, then hightail it back on a 747. Tax time came and went. Refund checks arrived and were spent. Time passed. We never took the trip. We all know how this story ends. After the accident of an Air France Concorde, the subsequent grounding of the Concorde fleet, and the economics of operating supersonic flights, Concorde flew into the sunset, never to fly again. The end of an era had arrived. Every Tax Day since then serves as a reminder. Not flying Concorde has to be one of my life’s regrets.

Moral: If there’s something you REALLY want to do, do it! Make a plan, stick to that plan. Live life without regret.

sp

Aviation Geek Fest 2014 (AGF14) – Highlights

Aviation Geek Fest (AGF) is becoming a rite of passage for the serious avgeek. We first heard of this annual get together last year in 2013 (AGF13). Sadly, due to scheduling conflicts we were unable to attend. We followed the avgeekry antics and activities of those who were able to attend. To say we wish we had been able to attend is an understatement. So, it was with great determination and perseverance, that we cleared our schedules and made sure we were logged into the website minutes before the tickets went on sale this year. Once the tickets for AGF14 went on sale, those who hadn’t been quick on the computer were out of luck. The event sold out in 3 minutes! Thank goodness for the refresh button!

For those who do not know, AGF is the brainchild of AirlineReporter.com’s David Parker Brown. David began AirlineReporter.com in 2008 and has been sharing his knowledge and passion for aviation with others over many years. The first AGF was in 2009 and attendance for this annual event has been growing by leaps and bounds.

The weekend was full of activities that would turn the novice planespotter into a serious avgeek. Some of the activities and events included: tours of both the Everett and Renton Boeing factories, a raffle for amazing prizes, and the opportunity to meet bloggers, travel writers, those genuinely interested in aviation, and the opportunity to see friends and to make new ones.

Here are but a couple of the highlights from AVG14:

The prototype mockup of the Boeing SST — located at the Museum of Flight Restoration Center, the remnants of this mockup made our hearts go from V1 to VR in seconds! Of course we had heard and read about the Boeing 2707 SST that had never been built due to the large capital resources need to launch the program and political reasons. Click here for link to Boeing site regarding the SST, or here to read more about what would have been the first American SST.

IMG_2012 IMG_2008 IMG_2007

Inside the first Boeing 747 — going inside the first 747 ever built has been a lifelong dream. We’re sure more than a few avgeeks have this on their bucket list. Thanks to David Parker Brown, and his passion for aviation, he was able to gain access into this iconic aircraft for the attendees of this years AGF14. When the doors of the first 747 were opened we ascended the airstairs with great excitement. Walking inside this airplane was like walking into a time machine. On the day of our visit,  45 years and 1 week had passed since this aircraft took its first flight and would become the first aircraft given the moniker “jumbo jet” (the first flight was February 9, 1969).

IMG_2161 IMG_2137 IMG_2129

Again, we’d like to thank AirlineReporter.com and David Parker Brown in particular for making this years AGF14 truly amazing!

(More pictures from AGF14 available at our Flickr account: airlineguys)