And then there was a time…
…I was working a LHR to JFK flight and decided to go visit with Joan Collins who was seated at the front of the plane. Yes, THE Joan Collins! I spruced up, checked my teeth, opened the curtain and confidently presented myself at her seat. She was reading at the time and kindly placed her book to the side. “Ms. Collins, I heard you were onboard and wanted to come say hello and see if you needed anything.” With eyes wide open, a friendly smile and an attentive gaze, Ms. Collins asked, “Are you the captain?” I found her question splendid. I chuckled and let her know that I was a member of the cabin crew. After some small chit chat, mostly me telling her how I missed her appearance at a London booking signing and her travels to NYC, I refilled her beverage and returned to tourist class. She was most gracious and kind.
Moral: People can be very nice. Depending on HOW you show up and present yourself, people may think the world of you. You part ways feeling like you’re on top of the world.